Appointment & Cancellation Policy

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APPOINTMENT & CANCELLATION POLICY

Thank you for choosing out practice for your psychiatric care. This policy applies to all in-person appointments and telepsychiatry (or telehealth) appointments at our practice. This policy is designed to ensure the effective use of resources and to accommodate other patients who may need to schedule appointments with us. By booking an appointment with us (whether in-person or via telehealth), you acknowledge that you have read and understand this Cancellation Policy and agree to be bound the terms and conditions below.

Cancellation/Rescheduling Policy

We understand that situations arise that require you to change your plans. In such event, we ask that you please give us a minimum of 24 hours’ advance notice when cancelling or rescheduling your appointment. This allows us to offer the appointment slot to other patients and manage scheduling efficiently.

In order to cancel or reschedule your appointment, you should contact us by email at info@depressionandanxietyrelief.com. Please provide your full name, appointment date, and reason for cancellation or rescheduling request.

Please note that all rescheduling requests are subject to availability and no new day or time slot can be guaranteed.

Appointments cancelled or rescheduled within 24 hours of the appointment time will be charged a fee of $ ____. This charge is non-refundable and is not applicable toward any future services with us.

“No Shows”

A "no-show" is defined as a missed appointment without prior notice. Patients who do not attend their scheduled appointment and do not provide advance notice will be charged a no-show fee of $ ____. This charge is non-refundable and is not applicable toward any future services with us.

Exceptions

In cases of emergency or unforeseen circumstances, patients should contact us as soon as possible. We reserve the right to waive fees at the discretion of the provider.

Late Arrivals

We understand that you have a busy schedule and can sometimes be delayed arriving for your in-person appointment or in logging on for your telehealth appointment. Please promptly notify us to let us know if you are running late.

We allow a 5 minute grace period for you to arrive at or log on to your scheduled appointment time. If you are more than 5 minutes late to your appointment, we may need to reschedule you. In such event, this will be treated as a cancellation and you will incur a charge of $ ____.

If we do not hear from you at all within 10 minutes from your appointment time, then your appointment will be considered a “no show” and will be charged a fee of $____.

Same Day Appointments

If you make an appointment for the same day, then you may cancel or reschedule your appointment up to ____ hours prior to your appointment time. Any cancellations or rescheduling within ____ hours from your appointment time will be charged in accordance with the policies described above.

Contact Us

If you need to make changes to your appointment, we ask that you please contact us via any of the following methods:

Your information

Full name *Email *Date of birth

Please confirm

I have read and understand the Appointment & Cancellation Policy. *

I understand that cancellations with less than 24 hours' notice, late arrivals, and missed appointments may be charged a fee. *

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By signing below I agree to the Appointment & Cancellation Policy.

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Date: October 29, 2026. Your electronic signature is legally binding under the federal E-SIGN Act.